Terms Of Service

Welcome to XILEF Art (“us”, “we”, “our”). By accessing or using our website and services, you agree to the following terms and conditions (“Terms”). Please read them carefully.

Use of Our Website

By using this website, you agree to:

Use the site only for lawful purposes
Provide accurate and complete information when placing orders
Not misuse, copy, or exploit any part of the website or its content without permission

We reserve the right to refuse service or cancel orders if these terms are violated.

Products & Orders

All XILEF Art products are made to order based on your selected design, size, and finish.

By placing an order, you confirm that:

All details provided are correct
You have reviewed your selections carefully before purchase

Once production begins, orders cannot be changed or cancelled.

Pricing & Payments

All prices are listed in applicable currency and may change without notice
Either full or half payment is required before production begins
We accept approved payment methods available on our platform

Custom Portraits & User Content

When submitting photos or content for custom portraits:

You confirm that you have the right to use the images
You grant XILEF Art permission to use the content solely for fulfilling your order

Intellectual Property

All content on this website — including images, designs, text, and branding — is the property of XILEF Art and may not be copied, reproduced, or used without permission.

Color & Display Disclaimer

We strive for accurate color representation, but slight variations may occur due to screen settings, lighting, and materials. These differences are normal and not considered defects. Discover more about our color accuracy.

Delivery of Orders

Delivery timelines are estimates and may vary
Customers are responsible for providing accurate delivery details
XILEF Art is not liable for delays caused by incorrect information or external factors beyond our control

Returns & Refunds

Our Returns & Refund Policy forms part of these terms. By placing an order, you agree to that policy.

Limitation of Liability

XILEF Art is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page and take effect immediately.

Contact Us

If you have any questions about these Terms, please contact us through our website.